A dress for every story
NEED SOME HELP?
How can I contact Miroyi?
If you need help with your order or have any questions, please contact us.
- Email: hello@miroyi.com, wecare@miroyi.com
- Instagram: @miroyi.co
- WhatsApp: 9168508267
Our team usually replies within 24 hours.
Where do you ship?
We currently ship across India.
All orders are delivered through our logistics partner Shiprocket and its courier partners.
How long does delivery take?
Orders are usually processed within 1–2 business days after confirmation.
Estimated delivery time:
• Metro cities: 3–5 business days
• Other locations: 4–7 business days
Delivery times may vary depending on the customer’s location.
What payment methods do you accept?
We accept the following payment methods:
• UPI
• Debit cards
• Credit cards
• Net banking
• Partial Cash on Delivery (COD)
All online payments are processed through secure payment gateways.
Do you offer Cash on Delivery (COD)?
Yes, we offer Partial Cash on Delivery.
Customers pay a small advance amount online when placing the order.
The remaining amount is paid at the time of delivery.
Can I return my order?
Currently, returns are not accepted.
We offer exchange for size or style.
We recommend checking the size chart carefully before placing your order.
Can I exchange my dress?
Yes, we offer exchange for size or style.
Exchange requests must be made within 48 hours of delivery.
Conditions for exchange:
• The product must be unused and unwashed
• Original tags must be attached
• The item must be in original condition
• Only one exchange per order is allowed
What if I receive a damaged or incorrect item?
If you receive:
• A damaged product, or
• The wrong item
Please contact us within 48 hours of delivery with photos.
We will arrange a replacement at no additional cost.
How do I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email.
You can use this link to track your shipment.
Can I cancel my order?
Orders can only be cancelled within 12 hours of placing them.
Once an order has been processed or shipped, cancellation may not be possible.
Partial COD amount will be refunded.
Privacy Policy
Miroyi values your privacy. We collect basic customer information such as name, email address, phone number, and shipping address to process orders and provide customer support.
Your information is used only for order processing, delivery, and communication related to your purchase.
We do not sell, rent, or share your personal information with third parties except for payment processing and shipping services.
Payments made on our website are processed through secure payment gateways.
By using our website, you agree to our privacy practices.